Subscription questions
You need to renew your subscription!
You need to renew your subscription! You’ve received a notification that you need to renew because your product subscription has…
Subscription modifications: FAQ
Congratulations on modifying and upgrading your subscription! If you have any questions after you’ve changed your subscription, we’ll answer them…
You are not receiving updates or support!
Oops, did you get a notification saying that you’re not receiving updates or support? That means that your subscription is…
How to change your payment method for your subscription
Want to change your payment method for your subscription? Whether you want to update your credit card or want a…
You are not receiving updates or support!
You’ve got a notification saying you’re not receiving updates or support. That means your subscription is not activated, you have no product…
Error: your Premium SEO analysis is not working
You probably came here because you saw the error below on your site: If your Premium SEO analysis isn’t working,…
What to do if your organization is tax exempt
What to do if your organization is tax exempt If you’re already a customer If you have already made a…
How to renew your Yoast SEO subscription
Want to renew your subscription after it has expired, or renew it early? In your MyYoast account, you can extend…
Troubleshooting connection issues with Query Monitor Plugin
Troubleshooting connection issues with Query Monitor Plugin In rare cases, you may experience an issue where your Yoast SEO Premium…
Yoast subscriptions: FAQ
In this article, we’ll answer frequently asked questions about our Yoast subscriptions. If you have any questions regarding our customer…
Resolve notification ‘You haven’t activated your Yoast SEO Premium subscription yet!’
As of Yoast SEO Premium 9.0, the plugin requires you to activate it for the website you’re using it on…
How to cancel your Yoast SEO for WordPress subscription
If you’ve bought a subscription for one of our WordPress products, you can cancel the subscription in your MyYoast account.…
Do I need a DPA when I purchase from Yoast?
Do I need a DPA when I purchase from Yoast? When you use one of our products or services, there…
Common purchase errors
Our payment options are credit cards (processed by Adyen) and PayPal (credit, debit, echeck, etc). In some cases, you may…
Common subscription issues
A subscription key is no longer needed to use our premium plugins because we launched a customer portal where you…
Is my cURL up-to-date?
Running an outdated cURL version may cause subscription activation errors. cURL is used to verify the subscription when checking for…
Does my plugin expire?
If you’ve downloaded and installed our Yoast premium plugins for WordPress, they are yours to keep and use for as…
I haven’t received purchase receipt yet
There are several reasons why you haven’t received your Purchase Receipt shortly after you made a purchase on yoast.com. This…
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